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EyeSpy Shield LLC. Your Silent Guard Against Digital Threats.

Support and FAQ

Download the installer from the official EyeSpy website and follow the on-screen instructions.
Open EyeSpy, enter your license key, and click Activate
License usage depends on your subscription plan. Please check your plan details.
Go to your system’s app settings, select EyeSpy Software, and click Uninstall.
You can reach us anytime via email at support@eyespyshield.com
Yes, EyeSpy fully supports Windows 10 and Windows 11.
No. EyeSpy is designed to run efficiently with minimal impact on system performance.
EyeSpy updates automatically to ensure protection against the latest threats.
An internet connection is required for activation, updates, and real-time threat intelligence
Yes, you can temporarily pause protection from the EyeSpy dashboard.
Your protection will be limited until you renew your subscription.
Yes. EyeSpy follows strict security and privacy practices to protect your data.
Yes, you can transfer your license by deactivating it on the old device first.
Yes, EyeSpy provides real-time protection against ransomware and other malware.
Open EyeSpy and click Check for Updates in the settings menu.
Yes, EyeSpy Shield is fully optimized for Windows 11. Our antivirus engine is specifically engineered for the Windows architecture, providing seamless real-time protection against malware, ransomware, and spyware on both Windows 11 and Windows 10. Because EyeSpy Shield is digitally signed and certified by EV Sectigo, Windows 11 recognizes our software as a "Verified Publisher," ensuring a smooth installation without security warnings. Furthermore, our light system footprint ensures that your PC maintains peak performance while staying secure.
Yes, EyeSpy Shield is 100% digitally signed and verified. Our software is secured using an Extended Validation (EV) Code Signing Certificate issued by Sectigo Public Code Signing CA EV R36.